Online - by clicking the booking links on my website or my Facebook page. Or via the Fresha app on mobile downloadable from the apple or play stores.
Text - please text your preferred appointment days/times together with the treatment you wish to book and I will contact you as soon as possible within working hours.
Phone - please try to call during working hours. If I am unable to answer then please leave a message and I will return your call as soon as possible.
I do not accept appointments made via social media.
Reminders are sent via text automatically 24 hours prior to your appointment.
As a self-employed technician, last minute cancellations can have an impact on my income so please try to avoid this wherever possible.
I will do my utmost to reschedule to a convenient time for you but be aware that evening and weekend appointments are the most difficult to reschedule.
Please be aware that arriving late for your appointment may result in a shorter time being available for your treatment in order not to impact on other clients.
Being more than 15mins late may result in your appointment being rescheduled for a later date.
Nail Extension Maintenance
Sometimes it is possible to carry out infills on your previous techs work but this cannot be determined without a consultation.
Where it is deemed unsuitable to infill you will be offered a removal and new set at the appropriate charges as per my price list.
I currently do not offer infills on other techs work. You have the option of booking a removal and new set or returning to your previous tech for removal.
A new set will be required when booking past 4 weeks from your previous appointment or if you have less than 40% remaining on both eyes.
I offer a free touch-up 3 days after your last appointment, if lash extensions came off your natural lash the next day. However, please be aware that your natural lashes shed at the rate of 2-5 lashes per day and this is perfectly normal.
The lash shed cycle is roughly 90 days and lashes constantly grow, shed and grow again. Hence the need for regular 2-3 week infills.