How to Book
Online - by clicking the booking links on my website or my Facebook page. Or via the Fresha app on mobile downloadable from the apple or play stores.
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Text - please text your preferred appointment days/times together with the treatment you wish to book and I will contact you as soon as possible within working hours.
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Phone - please try to call during working hours. If I am unable to answer then please leave a message and I will return your call as soon as possible.
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I do not accept appointments made via social media.
Cancellation/Rescheduling
Reminders are sent via text automatically 24 hours prior to your appointment.
As a self-employed technician, last minute cancellations can have an impact on my income so please try to avoid this wherever possible.
I will do my utmost to reschedule to a convenient time for you but be aware that evening and weekend appointments are the most difficult to reschedule.
Late Arrivals
Please be aware that arriving late for your appointment may result in a shorter time being available for your treatment in order not to impact on other clients.
Being more than 15mins late may result in your appointment being rescheduled for a later date.
Nail Extension Maintenance
Sometimes it is possible to carry out infills on your previous techs work but this cannot be determined without a consultation.
Where it is deemed unsuitable to infill you will be offered a removal and new set at the appropriate charges as per my price list.
Lash Infills
I currently do not offer infills on other techs work. You have the option of booking a removal and new set or returning to your previous tech for removal.
A new set will be required when booking past 4 weeks from your previous appointment or if you have less than 40% remaining on both eyes.
I offer a free touch-up 3 days after your last appointment, if lash extensions came off your natural lash the next day. However, please be aware that your natural lashes shed at the rate of 2-5 lashes per day and this is perfectly normal.
The lash shed cycle is roughly 90 days and lashes constantly grow, shed and grow again. Hence the need for regular 2-3 week infills.
Methods of Payment
I accept cash and most major credit/debit cards